GANT accepts returns of any unworn, unwashed, and undamaged merchandise with all tags still intact.
GANT does not accept returns for the following merchandise:
candles and fragrance
hair and skincare products
Returned merchandise without tags intact, or received 30+ days after the original purchase date will not be accepted.
If you believe you have received defective or incorrect merchandise (style, size, or color), you must contact Customer Service at firstname.lastname@example.org, and provide a photo of the defect and all tags on the garment.
Unfortunately, at this time GANT North America can not accept international returns.
Returning By Mail
Complete the RETURN FORM sent with the merchandising noting the reason for the return by including the two-character reason code. Repack the merchandise in the original packing materials and enclose the RETURN FORM. GANT will accept merchandise returned using the carrier of your choice. Repack the merchandise in the original packing materials and enclose the RETURN FORM. Send your merchandise back via insured mail to the following address:
268 York Ave
New Haven, CT 06511
Return To Retail Stores
For your convenience you may return merchandise purchased online at any of our GANT retail locations. To find a store near you please visit, http://stores.gant.com. To ensure proper processing of your return, you must present
your original packing slip or order confirmation email. Please note we will not be able to process your return without this information.
We are able to honor price adjustments only on full price merchandise that has been marked down within 14 days of the original purchase date excluding temporary promotions or sale events.
If you have any questions or concerns, please contact us: